Privacy Policy

Your privacy is important to us, and we are committed to implementing safety measures that ensure the full protection of your personal information. This Privacy Policy details how we collect data from users, the methods we use to process it, and the precautions we take to secure it. The information collected is used to enhance our services and improve your experience. By visiting our website or using our services, you agree to the terms outlined in our Privacy Policy.

Collecting Data

Personal Data

We collect two types of information from our clients. Personal data, such as your name, email address, and contact information, is gathered when you interact with us through our website. This includes cookies and usage data. These details are collected from direct sources such as newsletters, our contact page, and other marketing materials. You have the option to withhold this information, but doing so may restrict your ability to access certain services.

Usage Data

When you visit our website, certain data is automatically collected by your browser, known as "Usage Data." This includes your device's IP address, the date and time of your visit, and the duration of your visit, along with other diagnostic identifiers.

Payment Information

Payment information includes credit card details and other sensitive information necessary for processing orders.

Cookies Data

BookPublishing.sg uses cookies and similar technologies, such as beacons, tags, and scripts, to analyse how you interact with our website. You may disable cookies through your browser settings if you prefer not to have this data collected. However, be aware that disabling cookies may limit your access to certain features of our services.

Types of Cookies We Use

• Session Cookies: These are temporary cookies that are deleted when you close your browser.
• Preference Cookies: These cookies remember your settings and preferences for future visits.
• Security Cookies: Cookies are used to enhance the security of our website.
• Advertising Cookies: Cookies used to deliver relevant ads to you.
• Other Data: Additional cookies that help us understand your usage of our site.

BookPublishing.sg may also collect additional information required to provide our services, including but not limited to:.

Personal Information

Age, gender, place of birth, passport details, citizenship, registration, address, and contact information.

Professional Information

Educational documents, qualifications, professional training, employment agreements, non-disclosure agreements (NDAs), and office location.

Legal Information

Marital status, social security number, taxpayer identification.

Purpose of Data Collection

BookPublishing.sg collects data for several purposes, including:

• Enhancing the quality of our services.
• Providing updates and notifications about changes to our services.
• Improving customer service and support.
• Analysing data to improve the overall customer experience.
• Monitoring and understanding how our services are used.
• Identifying and resolving technical issues.
• Achieving objectives specified in our Privacy Policy.
• Ensuring compliance with service agreements and informing users about terms and conditions.
• Maintaining records for billing and collection purposes.
• Providing updates related to your account or subscription.
• Sharing news, discounts, and information about BookPublishing.sg services.
• Fulfilling any other purposes with your consent.

Data Storage

BookPublishing.sg will collect and retain your data for as long as necessary to fulfil the purposes outlined in this Privacy Policy. We ensure that your personal data is stored securely in compliance with applicable legal requirements and regulations in Singapore. Your usage data will be stored temporarily for internal analysis. However, if legal obligations require it, we may retain usage data for a longer period.

Data Transfer

At BookPublishing.sg, we prioritise the security of your personal information and ensure it is shielded from unauthorised access. We will not transfer your data to third parties without obtaining your consent. If data transfer becomes necessary, such as during a business merger or when working with third-party payment processors, we follow stringent security protocols to protect your data.

Disclosure of Data

Your data may be disclosed under the following circumstances:

• Legal Obligations: We may be required to disclose your information to comply with applicable legal obligations or in response to requests from law enforcement agencies in Singapore.
• Business Transactions: If BookPublishing.sg undergoes a merger, acquisition, or asset sale, your data may be transferred as part of that process.

Additional Scenarios

Your data may also be shared with:

• Subsidiaries and affiliates within our network for operational purposes.
• Trusted third-party service providers and contractors who help us deliver our services.
• Any other party, with your consent, for the specific purposes for which the information was provided.

Data Security

BookPublishing.sg is committed to upholding the highest standards of security in the collection, storage, and transfer of your data, ensuring its continuous protection.

Third-Party Services

To enhance our services, BookPublishing.sg may work with reputable third-party service providers for purposes such as website optimisation and payment processing. These partners have restricted access to your data and are subject to strict confidentiality agreements.

Analytics

We use reliable analytics tools at BookPublishing.sg to assess and improve our platform's performance and your overall experience.

CI/CD Tools

BookPublishing.sg utilises third-party Continuous Integration/Continuous Deployment (CI/CD) tools to automate and improve our service development and deployment processes.

Behavioural Remarketing

BookPublishing.sg may employ behavioural remarketing strategies, displaying tailored ads on other websites based on your previous interactions with our platform. This may involve third-party vendors and the use of cookies.

Payment

When processing payments, BookPublishing.sg partners with trusted third-party payment processors who comply with the Payment Card Industry Data Security Standard (PCI-DSS) and other relevant industry standards.

External Linking

Our website may include links to external sites for your reference. Please be aware that BookPublishing.sg is not responsible for the privacy practices or content of these external websites.

Age of Consent

BookPublishing.sg collects information only from individuals who have reached the age of consent as per applicable laws. We do not knowingly collect data from minors. If such data is identified, it will be promptly deleted from our records.

Amendments and Updates

BookPublishing.sg reserves the right to modify this Privacy Policy at any time without prior notice. We recommend that you review this page periodically to stay informed about any updates. The "Effective Date" at the top of the policy indicates the date of the most recent changes.